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Utilities: Water & Sanitation Services
Water & Sanitation Services
The City of Hiram's water system is drawn from a crystalline aquifer from the Piedmont and supports a small downtown, both residential and business communities. The City operates one elevated water tank with 65,000 gallons and several bored ground wells. Our City distributes to approximately 320 customers.

The Paulding County Water Department supports water and limited sewer services outside the downtown area of Hiram.

Sanitation services are provided throughout the incorporated area of the City of Hiram for a city-contracted fee.

Water/Sanitation Services

Water Meters are read by the 19th of each month and bills are generated to be mailed out to customers on the 25th.

Sanitation bills are also generated to be mailed on the 25th of each month.

All bills are due by the 15th of the following month. A 10% late fee is added to all bills not paid on or before the 15th of each month.

Delinquent bills are due by the 20th. After the 20th, they are subject to disconnection and an additional late fee.

Payments may be made in person, in the drive through window, in the courtesy drop box, or by U.S. Mail. We currently only accept check, cash, money order, or cashier's check for water and sanitation payments.

Delinquent Accounts
If your water service is disconnected for non-payment, there will be an additional $25 reconnect fee. If service has been disconnected more than once in a 6 month period, an additional deposit of $50 in addition to the reconnect fee will be required before service is restored.

If your sanitation service is discontinued, your waste receptacle will be picked up immediately and a $25 redelivery fee will be assessed. If service has been discontinued more than once in a 6 month period, an additional deposit of $50 in addition to the redelivery fee will be required before your service is restored.

Returned Checks
A charge of $35 will be added to a returned check. Any customer with a returned check will be required to make all future payments in the form of cash, money order, or cashier's check.

If bills are paid through online banking bill pay service, it is the customer's responsibility to ensure the City receives payment by the 15th to avoid a late fee and by the 20th to avoid possible disconnection. Banks will normally mail a check to the City, so please allow 5 business days for the payment to arrive. Payments recieved in the mail the morning of the 11th or in the courtesy drop box will be posted before late fees are assessed.

For Water & Sanitation Services, Please complete the following Application:

Water & Sanitation Services Application 

or contact Customer Service at 770-943-3726, x-2001 for a copy of the Application, to verify an address, or for any other questions you may have.   


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217 Main St.     |     Hiram, Georgia 30141-3249     |     Ph: (770) 943-3726     |     Fax: (770) 439-2372